What Is Review Generation?
What Is Review Generation?
The proactive process of encouraging and enabling customers to leave reviews for a business. Review generation strategies include in-person requests, email and SMS follow-ups, QR codes, and automated review request workflows. The goal is to create a consistent, ongoing stream of authentic customer reviews rather than relying on customers to leave reviews spontaneously.
Related Terms
Review Solicitation
The act of asking customers to leave a review. Solicitation can be direct (asking in person, sending...
Review Velocity
The rate at which a business receives new reviews over a given period. Search engines, particularly ...
Review Funnel
The step-by-step path a customer takes from receiving a review request to publishing a completed rev...