JR

James Rodriguez

Customer Success Lead

James has spent 6 years working directly with small business owners to improve their customer experience and online reputation. He brings hands-on expertise from onboarding hundreds of Opineko customers across industries from restaurants to dental practices. His articles focus on practical implementation and real-world results.

customer successsmall businessimplementationindustry guidesreview collection

Articles by James Rodriguez

guides11 min read

Review Management for Multi-Location Businesses

Learn how to manage online reviews across multiple business locations. Strategies for franchises and multi-location businesses including centralized monitoring and per-location review collection.

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